How It Works | Your Diamond Journey in 4 Simple Steps
Your Diamond Journey
in 4 Simple Steps
From selecting a certified diamond to receiving your finished jewellery, discover our transparent, personalised and secure purchasing process.
Direct Antwerp sourcing · Certified Diamonds · Personal Service · Insured Delivery
Verified Antwerp Diamond Sourcing
Antwerp Diamond Market connects you with a carefully selected range of natural and laboratory-grown diamonds through our professional diamond sourcing network.
- Explore diamonds with grading reports from recognised laboratories, including GIA where specified.
- Compare carat weight, colour, clarity, cut, proportions and fluorescence.
- Review available diamond images, 360° videos and certificates before making your decision.
- Receive personal assistance when comparing diamonds and understanding their characteristics.
Our aim is to help you make an informed purchase with clear information and no unnecessary pressure.
LEARN ABOUT CERTIFICATION →Choose Your Diamond & Design Your Ring
Your jewellery should reflect your taste, preferences and budget. Choose a loose diamond, select a ring setting or discuss a completely bespoke design with our team.
- Choose your preferred diamond shape, size and characteristics.
- Explore engagement ring styles, settings and precious metal options.
- Personalise the design according to your preferences and budget.
- Ask for guidance on the combination of diamond and setting.
You may also purchase a loose diamond without ordering a ring.
Reserve Your Diamond with a 50% Deposit
Once you have selected your diamond or approved your jewellery design, we will confirm the order details and payment arrangements.
- Reserve your order with an initial 50% deposit.
- Receive confirmation of your selected diamond or jewellery specifications.
- We arrange sourcing, preparation or production as applicable.
- We keep you informed about progress and the expected completion date.
Preparation may take approximately 10 days for eligible orders, but actual timelines depend on availability, production requirements and delivery arrangements.
The remaining balance is payable before insured dispatch or according to the agreed collection arrangements.
Pick Up in Antwerp or Choose Insured Delivery
Once your diamond or jewellery is ready, you can choose the most convenient way to receive it.
Option A — Personal Collection in Antwerp
Visit us in Antwerp's Diamond District, inspect your purchase and meet our team personally. Complimentary hotel accommodation and airport transfers may be arranged for qualifying purchases, subject to prior confirmation.
Option B — Insured Delivery
We can arrange secure delivery through specialist logistics partners, with insurance cover of up to €70,000 where applicable and confirmed for your shipment.
Delivery times, charges, insurance coverage and any applicable taxes are confirmed individually before dispatch.
Exclusive Customer Benefits
10% Welcome Discount
Enjoy a 10% welcome offer on eligible purchases, subject to the promotion's terms and exclusions.
Swiss Plus Gift
Eligible completed orders may qualify for an additional personalised Swiss Plus gift or reward.
Personal Antwerp Service
Receive individual assistance with diamond selection, certification, design and collection arrangements.
Frequently Asked Questions
Are your diamonds certified?
Many of our diamonds are accompanied by grading reports from recognised gemmological laboratories. The applicable certification is clearly indicated in each diamond listing.
Can I see a video of my diamond before buying?
Where available, we provide diamond photographs and 360° videos. You can also request additional information from our team.
Is a 50% deposit required?
Our standard reservation process involves a 50% deposit. The remaining balance and payment deadline are confirmed with your order.
How long will my order take?
Some orders may be ready in approximately 10 days. Custom manufacturing, diamond sourcing and shipping requirements may affect the final timeline.
Is shipping insured?
We arrange insured shipping through appropriate logistics partners. Coverage of up to €70,000 may be available, depending on the shipment and the agreed insurance terms.
Can I collect my diamond in person?
Yes. Personal collection in Antwerp can be arranged by appointment. Eligible customers may also receive complimentary hotel and airport transfer arrangements when agreed in advance.
Can I buy a diamond without a ring?
Yes. You can purchase a loose certified diamond without selecting a jewellery setting.
Begin Your Diamond Journey
Explore our diamond selection or contact our team for personalised assistance.
FIND YOUR DIAMOND →